Privacy Policy

Last updated: June 2026
Status: Draft — pending legal review

1. Who we are

NailPro ("we", "us") provides a mobile application and related services for nail professionals and their clients. Our website is nailpro.ai.

Contact: [email protected]

2. What data we collect

Nail professionals

• Account information: email, name, phone number, profile photo
• Business information: salon name, branding, services, prices, availability
• Client relationship data you enter in the CRM
• Payment setup data processed by Stripe Connect
• Usage and product analytics (when enabled, with consent)

Clients

• Account information: email, name, phone number
• Booking and payment history with linked professionals
• Messages and inspiration uploads shared with professionals

Automatically collected

• Device type, app version, and push notification tokens
• IP address and browser type on web pages
• Product events for service improvement

3. How we use your data

We use personal data to:

• Provide and operate the NailPro app and services
• Process bookings, payments, and notifications
• Send transactional emails (confirmations, reminders, invites)
• Improve the product and diagnose issues
• Comply with legal obligations

We do not sell your personal data.

4. Legal basis (GDPR)

For users in the European Economic Area, we process data based on:

• Contract — to provide the service you signed up for
• Legitimate interest — product improvement and security
• Consent — marketing communications and optional analytics cookies

5. Data processors

We use trusted third-party services:

| Processor | Purpose | |-----------|---------| | Supabase | Database, authentication, file storage | | Stripe | Payment processing (Connect) | | Resend | Transactional email | | Railway | Website hosting | | Expo / Apple / Google | Push notifications and app distribution |

Each processor is bound by data processing agreements where required.

6. Data retention

We retain account data while your account is active. You may request deletion of your account and associated data by contacting us. Some records may be retained longer where required by law (e.g. tax and payment records).

7. Your rights

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Lodge a complaint with your local supervisory authority

To exercise these rights, email [email protected].

8. International transfers

Data may be processed in the EU and United States. We use appropriate safeguards (e.g. Standard Contractual Clauses) where required.

9. Cookies

Our marketing website uses essential cookies and, with your consent, analytics cookies. See our cookie banner on nailpro.ai for details.

10. Children

NailPro is not intended for users under 16. We do not knowingly collect data from children.

11. Changes

We may update this policy. We will notify users of material changes via the app or email.